A training in the “Nuances Of Recruitment”, was successfully conducted for the Domestic and the US Recruitment teams of Mindtech, Bangalore (A 25 year old Global IT Company)
Objective
- Enhancement in the Recruitment Practices
- Learning the tricks and tactics of Effective Customer Handling
- Introduction to Accent Neutralization
Participants’ Experience– 6 to 10 Years
Designations– Recruiters, Senior Recruiters of Domestic & US Processes
Modules:
- Communication Skills- Telephone Etiquette, Email Etiquette, Body Language, Non Verbal Cues, Assertive Communication
- Know your product
- Identifying your customer/ Choosing the right candidate
- Rapport Building
- Handling Irate Customers
- Positive Attitude & Empathy
- Negotiation Skills
- Probing skills
- Listening skills
- Winning over your Fears
- Get prepared
- Introduction to Accent Neutralization