Successfully conducted 2 day training program on “Project Management Fundamentals & Customer Satisfaction”, for the employees of Mindtech, Bangalore (A 25 Year Old Global IT Company), who are deployed at the client site.
Objective
- PM, Managers, AM and the team members to understand the intricacies and significance of managing a project, effectively towards the organizational betterment.
Participants’ Experience– 6 to 15 Years
Designations– Software Engineers, Assistant Manager, Project Manager (Two of whom have had their successful onsite stints with Walmart, USA and an MNC at UK, respectively).
Modules:
Project Management Fundamentals (from the PBOK)
- Project Management Overview- What is Project Management?
- The Concept Phase- Initiating the Project
- The Develop Phase- Planning the Project
- Project Execute Phases- Executing, Monitoring and Controlling the Project
- Project Finish Phases- Closing & Handing Over
- Customer Satisfaction